![]() And the Lincoln financial company was without any compassion or remorse. Not only did they not listen to my complaint as a dealership they ignored me. My experience with your company is bad and I RATE YOUR COMPANY AS A SMALL DOT. I work long hard hours and AutoNation I promise you I maybe flipped upside down with this vehicle but the next vehicle I get it will not be from your car lot. I just need a loaner vehicle not the nice gentleman who always driving folks in AutoNation shuttle van to take folks back to work, home etc. ![]() Well that changed quick cause when I took my car back to AutoNation he flipped the conversation after I asked him again about the loaner, after telling him once again what's happening to my car.Ĭhris said to me "I spoke with the mechanic about your car and he said he didn't think they would keep my car overnight." They would check it out and give me a call when it's ready. Even though the Sequoia has been a very good vehicle after all this was straightened out, I will never buy another Toyota product after the way Toyota refused to uphold their customer.įinally I got my car to crank up and drove to AutoNation and I do understand it was near closing time but Chris told me to bring my car back Friday (which is today) and I called and asked the day before if I was able to get a loaner car he said he would look into. They are very dishonest and will do anything to make a buck. I certainly would never recommend that anyone ever purchase a vehicle, new or used, from Auto Nation. Auto Nation is so large that even the manufacturers will not cross them. Auto Nation refused to admit that they had misrepresented what was actually wrong with my vehicle. However after a few weeks to review the situation, they informed me that they could not make Auto Nation make good on the 2,000.00 charge.Įven after all of this the car had to be worked on 5 or 6 more times in order to alleviate the starting problem. They knew about the computer issues on the flex fuel vehicles. I contacted them and they seemed concerned about the situation. I was always told that Toyota was very customer oriented and that customer service was their highest priority. I informed Auto Nation of this and it seemed that they were not interested. ![]() It seemed that there was an issue that caused the computer to confuse what fuel was in the vehicle. I found that many customers had experienced the exact same problem that I had experiences. I was curious and went on the internet to see if I could find if there were any problems with other Toyota vehicles that had the flex fuel tag as mine did. I was then told that the computer had not been set correctly and was given a loaner car to drive while that issue was being resolved. I paid the bill and when I got into the car to start it, it would not start. ![]() The charges on the bill was a few dollars shy of 2,000.00. I gave the OK to do the work and a day or so later was told that the work was completed and I could pick up the vehicle. I was informed that the fuel tank would have to be removed, a new fuel pump would have to be installed and all the fuel lines cleaned. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |